Knopf Automotive is the best Mercedes-Benz dealership in the area. I had a great experience purchasing my first Mercedes. Christ is very honest and patient, he is very willing to answer questions and explain everything to you. He is the type of salesperson that is there for the consumer and will do his best to look out for you . Would 100% recommend Chris and Knopf Automotive to anyone looking to purchase a car.
My experience at Knopf Automotive is nothing short of superb. Chris is a knowledgable and honest salesperson. I very much appreciate his kind demeanor and candid approach.
My wife and I just purchased a used Certified Pre-Owned Mercedes Benz ML350 at the dealership. From initial telephone contact to driving off the lot, we had a first class experience. When we arrived, our Sales Specialist, Dave Thomas, took the time to clearly show and explain the various features of the vehicle. Then with the test drive, he allowed mywife to drive the vehicle over a variety of roads to learn how it drove.When we got back to the dealership Dave took the time to present allof the services that we could add, such as extended warranties and pre-paid service intervals. What I liked about this was that these various add-ons were presented and explained, but there was no attempt to "coerce us and beat us up" to get us to buy them. We made our decisions about the add-ons. Our decisions were respected and accepted very courteously and professionally. Once the paperwork was completed, Dave helped us transfer the EZ Pass transmitter over to the new car.He made sure that everything was right with the vehicle before we left.As we were ready to depart, Dave presented us with a very nice gift bag,which is something I've never experienced in buying a vehicle over thepast 45 years of buying cars. My wife and I both agreed that this was the best vehicle buying experience we've ever had. I came away feeling that this business is very customer focused, understanding that loyalty and repeat business and referrals will result from treating the customer very well. I will go back to them again, no question about it.
Everyone over at Knopf are very professional and I always look forward to bringing my car there for service!
Great experience here buying my first Boxster. Jim was great, they didn’t make us feel like second class citizens for buying the cheapest car on the lot.
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